Killeen Family Recreation Center in 1700 East Stan Schlueter Loop

Customer Reviews about Killeen Family Recreation Center:

• ★ ★ ★ ★ ★
  Wonderful place, the lady there is such a breath of fresh air. She is always polite, she enjoys my kids when they come in and my clothes are always fresh and crisp. She makes sure you're satisfied and if not its free of charge or she will try to fix the problem. One day I only had my debit card but my fee was $3.00 she told me to come back next week to pay it. I love this cleaners, the best in town.
  By NitaBugg 2ulames, September 22, 2017
• ★ ★ ☆ ☆ ☆
  If we had actualy been able to get into the facilities they may have gotten a better review but cosidering the fact that they basically stole our money and then denied us entrance I have to give them a rating of extremely poor. Not only did they not allow me to bring in my water bottle (I am 8 months pregnant for crying out loud and its 90+ degrees out there!! of course I carrry my water bottle with me everywhere) they also prohibited my daughter's floatation device within the premises (it was a life vest that apparently did not meet their requirements, she's 3 and they do not provide their own within the facility) and then while my spouse was putting the water and vest back in the car I bought our entrance and not two seconds after I got my change back we were informed that his swimming trunks were not allowed within the premises (they called them baseball shorts, I have seen plenty of men wearing them at every other pool we have been to) we were told to go speak with "the boss" who not only was not curteous enough to greet us pleasantly as we entered her office (which is a stretch of the word considering teenagers were lounging all over the place), but she also procedeed to tell us that our oney would not be refunded due to their policy. Now, I know it was only $14 for the two adults but at the same time I feel like I just paid $14 to speak to a freaking manager for 2 seconds who told me that either my husband bought himself a new suit or we were SOL. I would have tried to come back at a later time or maybe even bought the stupid swimming trunks and try again but the way that they treat customers (and I was not the only one who was getting fed up by the idiocracy of these ppl) made me decide to never set foot at that place ever again.
  By Laura Schiller, August 09, 2017
• ★ ★ ★ ☆ ☆
  My husband, 7 month old and I just moved to this area and were scoping out facilities to work out at. I decided to stop in at the Lions Club Park thinking it would be AWESOME due to the appearance from the outside. I walked in to ask about fees, the lady had to excuse herself to answer the phone - but proceeded to say 'no 'no' 'no' to the customer on the phone. I then asked her about childcare at the facility. She said they have to be potty-trained. I find this to be very discouraging as most new mothers are looking forward to stepping out and getting back into shape without having to worry about planning out when they can do it with their spouse's schedule. She got another member behind the desk to see if she knew anything different about the childcare policy. This woman began to tell me that it's not a daycare facility (which is not what I am in the market for, nor was I asking about) and that it depends on who is in their watching the kids (in regards to if they will take an un-potty trained child). She also informed me that the building we were in was for adults, while there were teenagers, and younger, running around behind the desk. I found this very confusing on several levels, 1- because she didn't understand what I was asking for to begin with and 2- went on to tell me that I might show up one day and the childcare facility will watch my child while I work out, but I may show up another day and they won't because they don't feel like watching an un potty-trained child?!?! And 3- if it's an 'adult' facility, why are their minors running around? I handed the fee pamphlets back because this place is unsuitable for any kind of family with young kids. I was very excited walking in thinking that I would find a GREAT club with a GREAT atmosphere, and walked out totally discouraged by all of the 'nos' I heard from the employees and the confusing run around I was given about childcare, and also the fact that they won't provide service for infants. Too bad.
  By Amanda Panek, May 14, 2017

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About Killeen Family Recreation Center in Killeen