City of Killeen, Texas in 101 North College Street

Customer Reviews about City of Killeen, Texas:

• ★ ★ ★ ★ ★
  This review is for the person that answered the phone at the "Public Information Line for the City of Killeen". I was having a very frustrating time trying to contact the solid waste department for the City of Killeen. I needed to ask a simple question about the transfer station on U.S. 190. After several calls and no answers I called the Public Information telephone number it was answered by a very pleasant lady who attempted to transfer me to the solid waste dept., but she too was unsuccessful, she then said I may have better success in emailing my question to that dept. Since I could not find the email address she took the time take my email address and then email me the email address for the solid waste dept. I want to thank that person for being so nice and helpful, you made my day better and a lot less frustrating.
  By Charles Laughlin, August 15, 2017
• ★ ☆ ☆ ☆ ☆
  Honestly I think it is a sad excuse for a "business" and they couldn't care less about the residents of Killeen. First of all there are a lot of people on fixed incomes and some who only get paid ONCE a month. Do you think they would try to work with them on an extention until they get paid again (a whopping 4days btw), or maybe give them a date that works with their pay date? NOPE! They shut it off as soon as they can (oh, and don't forget about the reconnect fee, yay just another expense to look forward to paying on a fixed income. Thank you) Why don't you do an overhaul of your rude and unhelpful employees, keep the couple (literally like 2) good employees you have and concentrate on positive customer service and helping the little guy. A little compassion goes a long way. Have a good day.
  By stephanie bailey, December 21, 2016

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About City of Killeen, Texas in Killeen